Frequently Asked Questions
When do I pay my first/last month's rent?
Is it possible to move in before the start of my contract?
What kinds of things should I bring for my apartment?
What size are the provided beds?
Is there any on-site storage?
Can I store items at University Villa if I'm not a current resident?
I signed a contract at University Villa but plans have changed. Can my contract be cancelled?
When is rent due? When is it late?
How are utilities handled?
What does the $12/month communications fee include?
How do I know my total balance due each month?
What are the accepted payment methods?
When are cleaning checks?
What if my cleaning job isn't done in time for the cleaning check?
Am I allowed to have out-of-town visitors overnight?
I have a parking permit but my car is in the shop. Can I park my rental car on the property overnight?
When do I check out of my apartment?
What if my plans change and I have to move out before my contract ends?
How do I pay the last utilities bill since it will come after I move out?
How/When will I get my deposit refund check after moving out?
